Hi,

This is a note to let you know that we’ll be conducting maintenance on the Telstra Integrated Messaging service.

When will the maintenance periods occur?

Start time and date: 01:00am (AEST, UTC +10 hours) on Thursday, 27 August 2026

End time and date: 05:00am (AEST, UTC +10 hours) on Thursday, 27 August 2026

Impact: No service interruption is expected

Reference: PCR-7466

Dear Customer,

We detected an issue affecting access to the web portal. Upon investigation, the issue was determined to be a suspected connectivity issue with the provider. No issues identifed within the platform or infrastructure.

The issue was resolved immediately, and web portal access has been fully restored. Our team is continuing to actively monitor the envrionment to ensure ongoing platform availability and performance.

Impacted Services: Web portal

Start time: 05/08/2026 - 14:33 AEST

End time: 05/08/2026 - 14:39 AEST