System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Telstra Integrated Messaging - Notice of Planned Service Maintenance

Hi,

This is a note to let you know that we'll be conducting maintenance on the Telstra Integrated Messaging service.

When will the maintenance periods occur?

Start time and date: 01:00am (AEDT) on Thursday, 19 March 2026

End time and date: 05:00am (AEDT) on Thursday, 19 March 2026

Impact: There is no service interruption expected

Reference: PCR-7195

Notifications

Sunday 19th October 2025

No incidents reported

Saturday 18th October 2025

No incidents reported

Friday 17th October 2025

Telstra Integrated Messaging - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to provide an update regarding the recent issue on Telstra Integrated Messaging.

Impacted Services: Email Delivery We’ve identified an email delivery issue affecting our Telstra Integrated Messaging platform. This issue is isolated to customers whose email providers use Spamhaus filtering services.

Recommendation: Impacted customers are advised to engage their email service providers or vendors to take the necessary steps to unblock or whitelist our mail server IPs (3.105.214.218, 13.237.12.178 and 52.64.6.176).

Telstra Integrated Messaging - Notice of Service Impacting Issue - INITIAL

Dear Customer,

We’re currently aware of an email delivery issue affecting our Telstra Integrated Messaging platform. Impacted customers may experience problems receiving emails from our platform, including password resets, delivery receipts (DR), and Mobile Originated (MO) notifications.

Our team is actively investigating the issue and working towards an urgent resolution.

Thursday 16th October 2025

No incidents reported

Wednesday 15th October 2025

No incidents reported

Tuesday 14th October 2025

No incidents reported

Monday 13th October 2025

No incidents reported