Dear Customer,

Please be advised of the upcoming maintenance work on the Telstra Integrated Messaging platform (TIM)

Change reference: PCR-5688

Description: TIM Platform Upgrade

Maintenance start time: Monday 29/04/2024 – 01:00 AEDT

Maintenance end time: Monday 29/04/2024 – 05:00 AEDT

Impact: There may be a service interruption to all services for between 15-30 minutes within the first hour of the change itself

Please Also Note : Any changes to the platform between Friday 26 April - 9pm AEDT and Monday April 29 - 1am AEDT will be replicated across to the new Cloud environment, however may not be available from the start of business Monday 29 April.

We will email you at the beginning and end of the maintenance period.