Dear Customer,
We are writing to inform you that Telstra Integrated Messaging is still experiencing a service issue.
Event description: [detail Service Issue, with a headline]
Impacted Services: [SMS/MMS/Email / access to the web portal / APIs]
Start time: 27/03/2018 - 23:00 AEDT/AEST
Our team are working to resolve this as quickly as possible.
Please accept our apologies for any inconvenience caused.