Dear Customer,
We are currently experiencing a service issue with Telstra Integrated Messaging.
Event description: [description of Service Issue, in headlines]
Impacted Services: [SMS/MMS/Email and access to the web portal and APIs]
Start time: [27/03/2019 - 23:00] AEDT/AEST
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
