Dear Customer,
We are writing to inform you that we have completed the emergency maintenance work on Telstra Integrated Messaging.
Maintenance start time: [Insert day/month/year-time - eg: 27/03/2018 - 23:00] AEDT/AEST
Maintenance end time: [Insert day/month/year-time - eg: 28/03/2018 - 06:00] AEDT/AEST
Impact: [If there was No impact: No Services were impacted OR Insert affected services and downtime, if applies - ensure to include behaviour of the platform i.e. Incoming messages will continue to be delivered, outgoing messages will be queued etc and for how long i.e 30 minutes]
[If any important service degradation / or any kind of disruption, include the following apology statement: We apologise for any inconvenience this may have caused.]
