Dear Customer,
We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform.
Description: [Release of new Software version with patches and enhancements.]
Maintenance start time: [Insert day/month/year-time - eg: 27/03/2019 - 23:00] AEDT/AEST
Maintenance end time: [Insert day/month/year-time - eg: 28/03/2019 - 06:00] AEDT/AEST
Impact: [Insert affected services - we need to ensure we include in here the behaviour of the platform i.e. Incoming messages will continue to be delivered, outgoing messages will be queued etc and for how long i.e 30 minutes]
We will email you at the beginning and end of the maintenance period.
