Thursday 9th April 2026

Telstra Integrated Messaging - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We sincerely apologize for any confusion arising from our recent communication.

Please be advised that the matter referenced does not impact TIM international traffic, either in whole or in part. The earlier communication was not intended to suggest any effect on these entities, and we regret any misunderstanding this may have caused.

We appreciate your understanding and regret any inconvenience. Should you require further clarification, please do not hesitate to contact us.