System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Telstra Integrated Messaging - Notice of Planned Service Maintenance

Dear Customer,

This is a note to let you know that we’ll be conducting necessary platform maintenance on the Telstra Integrated Messaging service.

When will the maintenance periods occur?

Start time and date: 11:30am (AEST, UTC +10 hours) on 28, 29, 30 April 2026 End time and date: 3:30pm (AEST, UTC +10 hours) on on 28, 29, 30 April 2026

Impact: There is no service interruption expected. We have three redundant paths of travel for any messages submitted and will only be conducting work on one path per day, meaning that there will always be at least two redundant paths available

Reference: PCR-7212, PCR-7211, PCR-7210

Notifications

Tuesday 28th October 2025

Telstra Integrated Messaging - Notice of Planned Service Maintenance - FINAL, scheduled 5 months ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Telstra Integrated Messaging.

Change reference: PCR-6830

Maintenance start time: 28/10/2025 - 01:26 AEDT

Maintenance end time: 28/10/2025 - 02:48 AEDT

Impact: No Outage

Telstra Integrated Messaging - Notice of Planned Service Maintenance - START, scheduled 5 months ago

Dear Customer,

We are writing to inform you that the maintenance work on Telstra Integrated Messaging is about to start.

Change reference: PCR-6830

Our team will notify you after the work has been completed.

Telstra Integrated Messaging - Notice of Planned Service Maintenance, scheduled 5 months ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform.

Change reference: PCR-6830

Description: 2 of 2 BCP Failback

Maintenance start time: 28/10/2025 - 01:00 AEDT

Maintenance end time: 28/10/2025 - 05:00 AEDT

Impact: Target is <60 seconds impact approximately at 01:30 AM AEDT

We will email you at the beginning and end of the maintenance period.

Monday 27th October 2025

No incidents reported

Sunday 26th October 2025

No incidents reported

Saturday 25th October 2025

Telstra Integrated Messaging - Notice of Planned Service Maintenance - FINAL, scheduled 5 months ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Telstra Integrated Messaging.

Change reference: PCR-6829

Maintenance start time: 25/10/2025 - 01:00 AEDT

Maintenance end time: 25/10/2025 - 02:35 AEDT

Impact: One minute outage: 01:18 to 01:19 AEDT

Telstra Integrated Messaging - Notice of Planned Service Maintenance - START, scheduled 5 months ago

Dear Customer,

We are writing to inform you that the maintenance work on Telstra Integrated Messaging is about to start.

Change reference: PCR-6829

Our team will notify you after the work has been completed.

Telstra Integrated Messaging - Notice of Planned Service Maintenance, scheduled 5 months ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform.

Change reference: PCR-6829

Description: 1 of 2 BCP Failover

Maintenance start time: 25/10/2025 - 01:00 AEDT 

Maintenance end time: 25/10/2025 - 05:00 AEDT 

Impact: Target is <60 seconds impact approximately at 01:30 AM AEDT

We will email you at the beginning and end of the maintenance period.

Friday 24th October 2025

No incidents reported

Thursday 23rd October 2025

No incidents reported

Wednesday 22nd October 2025

No incidents reported