System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Telstra Integrated Messaging - Notice of Planned Service Maintenance

Dear Customer,

This is a note to let you know that we’ll be conducting necessary platform maintenance on the Telstra Integrated Messaging service.

When will the maintenance periods occur?

Start time and date: 11:30am (AEST, UTC +10 hours) on 28, 29, 30 April 2026 End time and date: 3:30pm (AEST, UTC +10 hours) on on 28, 29, 30 April 2026

Impact: There is no service interruption expected. We have three redundant paths of travel for any messages submitted and will only be conducting work on one path per day, meaning that there will always be at least two redundant paths available

Reference: PCR-7212, PCR-7211, PCR-7210

Notifications

Sunday 19th January 2025

No incidents reported

Saturday 18th January 2025

No incidents reported

Friday 17th January 2025

No incidents reported

Thursday 16th January 2025

No incidents reported

Wednesday 15th January 2025

No incidents reported

Tuesday 14th January 2025

Telstra Integrated Messaging - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue on Telstra Integrated Messaging has been restored.

Impacted Services: SMS and access to the web portal and APIs

Telstra Integrated Messaging - Notice of Service Impacting Issue - INITIAL

Dear Customer,

We are currently experiencing a service issue with Telstra Integrated Messaging.

Impacted Services: SMS and access to the web portal and APIs

Our team is working to resolve the issue as soon as possible and will be in touch with an update very soon.

Monday 13th January 2025

No incidents reported