System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Telstra Integrated Messaging - Notice of Planned Service Maintenance

Hi,

This is a note to let you know that we'll be conducting maintenance on the Telstra Integrated Messaging service.

When will the maintenance periods occur?

Start time and date: 01:00am (AEDT) on Thursday, 19 March 2026

End time and date: 05:00am (AEDT) on Thursday, 19 March 2026

Impact: There is no service interruption expected

Reference: PCR-7195

Notifications

Wednesday 15th January 2025

No incidents reported

Tuesday 14th January 2025

Telstra Integrated Messaging - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue on Telstra Integrated Messaging has been restored.

Impacted Services: SMS and access to the web portal and APIs

Telstra Integrated Messaging - Notice of Service Impacting Issue - INITIAL

Dear Customer,

We are currently experiencing a service issue with Telstra Integrated Messaging.

Impacted Services: SMS and access to the web portal and APIs

Our team is working to resolve the issue as soon as possible and will be in touch with an update very soon.

Monday 13th January 2025

No incidents reported

Sunday 12th January 2025

No incidents reported

Saturday 11th January 2025

No incidents reported

Friday 10th January 2025

Telstra Integrated Messaging - Network / Supplier Notification - RESOLVED

Dear Customer,

We would like to inform that the Telstra Telco network already resolved their latency and non-delivery issues. SMS services are now working as normal.

Impacted Services: SMS Services

Telstra Integrated Messaging - Network / Supplier Notification - UPDATE

Dear Customer,

We’ve received confirmation that the Telstra Telco network is experiencing issues with latency and non-delivery. Their team is actively working to resolve the issue.

We will keep you updated with any further developments.

Thank you for your patience.

Telstra Integrated Messaging - Network / Supplier Notification - INITIAL

Dear Customer,

We are writing to inform you that one of our suppliers is currently experiencing issues within their network. The operator is working to solve the issues to restore the affected services as fast as possible.

Type: Operator Service Unavailable
Impacted Services: SMS Services Customer Impact: High

Thursday 9th January 2025

No incidents reported