Notifications

Telstra Integrated Messaging Platform Portals Telstra Integrated Messaging - Notice of Service Impacting Issue - INITIAL

Dear Customer,

We are currently experiencing a service issue with Telstra Integrated Messaging.

Event description: DNS issues affecting portal and API access for customers using FQDN.

Impacted Services: API and Web Portal accessed using domain name.

Start time: 22/05/2024 07:00 AEST

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

Telstra Integrated Messaging Platform Portals Telstra Integrated Messaging - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue on Telstra Integrated Messaging has been restored. We will continue to monitor.

Event description: DNS resolution of tim.telstra.com was impacting portal and API usage of domain name.

Impacted Services: Intermittent connectivity problems to web portal and API

Start time: 01:59 AEST May 22nd

End time: 03:00 AEST May 22nd

Telstra Integrated Messaging Platform Portals Telstra Integrated Messaging - Notice of Service Impacting Issue - INITIAL

Dear Customer,

We are currently experiencing a service issue with Telstra Integrated Messaging.

Event description: Intermitten issues connecting to URL https://tim.telstra.com via portal or API

Impacted Services: Access to portal and APIs using Full Qualified Domain Name.

Start time: 02:05 AEST

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

No incidents reported

No incidents reported

No incidents reported

No incidents reported

No incidents reported

No incidents reported

System Status