System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Telstra Integrated Messaging - Notice of Planned Service Maintenance

Hi,

This is a note to let you know that we'll be conducting maintenance on the Telstra Integrated Messaging service.

When will the maintenance periods occur?

Start time and date: 01:00am (AEDT) on Thursday, 19 March 2026

End time and date: 05:00am (AEDT) on Thursday, 19 March 2026

Impact: There is no service interruption expected

Reference: PCR-7195

Notifications

Wednesday 8th May 2024

No incidents reported

Tuesday 7th May 2024

No incidents reported

Monday 6th May 2024

Telstra Integrated Messaging - Notice of Service Impacting Issue - UPDATE

Dear Customer,

We are writing to inform you that Telstra Integrated Messaging is still experiencing a service issue.

Event description: Service outage

Impacted Services: Access to web portal and API

Start time: 06/05/2024 - 05:08 AEST

Our team are working to resolve this as quickly as possible.

Telstra Integrated Messaging - Notice of Service Impacting Issue - INITIAL

Dear Customer,

We are currently experiencing a service issue with Telstra Integrated Messaging.

Event description: Service outage

Impacted Services: Access to the web portal and API

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

Telstra Integrated Messaging - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue on Telstra Integrated Messaging has been restored.

Event description: Service outage

Impacted Services: Access to web portal and APIs

Start time: 06/05/2024 - 05:08 AEST

End time: 06/05/2024 - 07:56 AEST

Sunday 5th May 2024

No incidents reported

Saturday 4th May 2024

No incidents reported

Friday 3rd May 2024

No incidents reported

Thursday 2nd May 2024

No incidents reported