System Status

Welcome to the Telstra Integrated Messaging Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Thursday 9th July 2020

Telstra Integrated Messaging - Notice of Planned Service Maintenance, scheduled 5 years ago

Dear Customer,

We are writing to inform you that we will be performing maintenance work on the Telstra Integrated Messaging platform.

Change reference: PCR-1648

Description: TIM DB2 Upgrade/Encryption (1 of 3) – DR site Melbourne

Maintenance start time: 09/07/2020 - 22:00 AEST

Maintenance end time: 10/07/2020 - 08:00 AEST

Impact: No service disruption as services remain on TIM Primary

We will email you at the beginning and end of the maintenance period.

Saturday 4th July 2020

No incidents reported

Friday 3rd July 2020

Telstra Integrated Messaging - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue on Telstra Integrated Messaging has been restored.

Reference: OPS-4974

Event description: TIM SSL connectivity issues

Impacted Services: All services using SSL

Start time: 03/07/2020 - 01:50 AEST

End time: 03/07/2018 - 12:18 AEST

Telstra Integrated Messaging - Notice of Service Impacting Issue - INITIAL

Dear Customer,

We are currently experiencing a service issue with Telstra Integrated Messaging.

Reference: OPS-4974

Event description: TIM SSL connectivity issues

Impacted Services: All services using SSL

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.

Telstra Integrated Messaging - Notice of Planned Service Maintenance - FINAL, scheduled 5 years ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on the Telstra Integrated Messaging.

Maintenance start time: 02/07/2020 - 23:00 AEST

Maintenance end time: 03/07/2020 - 02:00 AEST

Impact: No impact to the services.

Thursday 2nd July 2020

Telstra Integrated Messaging - Notice of Planned Service Maintenance - START, scheduled 5 years ago

Dear Customer,

We are writing to inform you that the maintenance work on Telstra Integrated Messaging is about to start.

Our team will notify you after the work has been completed.

Wednesday 1st July 2020

No incidents reported

Tuesday 30th June 2020

No incidents reported

Monday 29th June 2020

No incidents reported

Sunday 28th June 2020

No incidents reported